Are you getting paid properly for what you do?

Are you getting paid properly for what you do?

An important part of any business is making sure you get paid properly for the work you do. More than just money in the bank, the long-term survival of your workshop is at stake. Lots of computer programs help achieve this. With them you can itemise the work done, and record the payment. But you…

When did you last backup your computer?

When did you last backup your computer?

We’ve been helping a few people this week who have lost their hard drives or had a virus attack. If needed we can get your Leading Hand set up and running again.  But if you haven’t done a backup for a few weeks – or months – or years(!) the record of your work will…

Cloud or Desktop for Managing Your Automotive Workshop?

Cloud or Desktop for Managing Your Automotive Workshop?

A common question for automotive workshop management software these days is: “Should I have a workshop management system that runs on the cloud or from a desktop?”  “What are the advantages?” “What is best for me?” The Leading Hand makes it possible for you to take either option.  In the video below we discus the…

Aiming for the best

Aiming for the best

I am writing this from Cologne in Germany where I have been meeting with some of the top computer software brains in the world. I am here because we, at The Leading Hand, are on a quest to develop the best software program for mechanics that we possibly can. This has always been our aim;…

Lessons from Surfing

Lessons from Surfing

A few weeks ago I spent an afternoon at the beach.  A lovely sunny day, not too hot, and blue rolling waves.  At 4.00pm children arrived with surfboards under their arms and “Surf School” on their rash shirts. Some sat waiting for the instructor, chatting away; others practised standing and walking the board. Then the…

The Leading Hand is About More Than Just Cars!

The Leading Hand is About More Than Just Cars!

The Leading Hand workshop management program is also about Trucks Motorcycles Boat repair and servicing Mining equipment Aviation service vehicles Recreation vehicles, Farm plant & vehicles Caravans Aviation service equipment… With Leading Hand, for each of these vehicle and plant types you can create your own field name and configure the information for your business.…

Leading Hand helps save the day

Leading Hand helps save the day

Earlier this week I had an experience which may sound familiar – payment for my car rego was due!   Notification about this, and the CTP (Compulsory Third Party) Green slip, had been sent more than a month before, but what with Christmas and everything, they got put aside for the new year and suddenly it…

Christmas can be great time

Christmas can be great time

Christmas can be great time.  Being with with family, relaxing by the pool or taking that camping trip can be very appealing.  And hopefully a few extra days to recharge the personal batteries. From a business perspective, however, the preparations for this time off can be very stressful, getting jobs finished and making sure all…

The Leading Hand is Part of Your Team

The Leading Hand is Part of Your Team

Running a automotive workshop can be a complex and demanding experience. That is why you need The Leading Hand computer program. A powerful system that makes workshop management easy and profitable. However, brilliant software is just part of the story. Much of The Leading Hand experience involves a relationship between your workshop and The Leading…

Solve the Workshop-Office Juggle with The Leading Hand

Solve the Workshop-Office Juggle with The Leading Hand

Most automotive workshops start as a family concern, with dad and son on the shop floor and mum or another family member running the office.  Each of them are great at their jobs, but how do they make sure they communicate with each other and their customers and provide professional service? The solution is to…